Home Engl 59: Memo/Email Criteria
Criteria for Evaluating Memos:
- Does the subject line identify the purpose of the memo?
- Has the writer announced the purpose of the memo clearly in the opening
paragraph?
- Has the writer organized the memo according to the reader’s need for information,
with main ideas up front and a clear conclusion?
- Has the writer supplied enough relevant details and yet refrained from
overloading the reader with unnecessary details?
- Are the style and tone suitable for the audience?
- Has the writer used white space and paragraphing and included bullets,
lists, headings, and underscoring where necessary to reflect the logic
and organization of the memo and to make the memo easy to read?
- Are the grammar, spelling, punctuation, and usage correct?
Criteria for Evaluating E-mail:
- Does the subject line identify the purpose of the e-mail so that the reader knows what the e-mail is about even without opening it?
- Does the e-mail begin with a friendly greeting and end politely?
- Has the writer announced the purpose of the e-mail clearly at the beginning of the document?
- Has the writer organized the e-mail according to the reader’s need for information, with main ideas up front and a clear conclusion?
- Has the writer supplied enough relevant details for the reader’s purpose and yet refrained from overloading the reader with unnecessary details?
- Has the writer kept paragraphs short but used full—not telegraphic—sentences?
- Are the style and tone suitable for the audience? Has the writer observed Netiquette, especially by avoiding flaming?
- Has the writer avoided unfamiliar abbreviations or terms that would cause the reader trouble?
- Are the grammar, spelling, punctuation, and usage correct?
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Updated: Friday, September 3, 2004 at 11:17:04 AM by David Lang
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12/4/2008; 12:20:27 PM
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